Travel agency specializing in high-end travel à la carte
My Luxury Travel collects the data that you voluntarily transmit to us via various communication channels (Example: your first and last name, your age, your postal address, your email address, date of birth, etc.) My Luxury Travel collects the information that you agree to provide us.
Information that must be provided on the My Luxury Travel site is marked with an *. Information not marked with an * is optional. This is essential information so that we can properly process your requests for tailor-made travel services. In the absence of this information, My Luxury Travel will not be able to process your requests.
When you fill out a request for a quote, you have the possibility to put the contact details of one or more people. This data will be used by My Luxury Travel to process your request for a quote for the creation of your tailor-made luxury trip. Therefore, you guarantee My Luxury Travel, that the third parties whose data you communicate to us are aware and have given you their consent.
If My Luxury Travel is required to collect specific data such as: health, diet, beliefs or personal convictions, they will only be used for the purposes of organizing transport and travel. Your sensitive personal data will not be used for other purposes.
Your personal data is used as follows:
My Luxury Travel can send several types of emails:
To process your reservation request and others, your data will be transmitted to our partners. In order to create your tailor-made trip, we collaborate with other partners to offer you the best service. As a result, we only send them the data necessary for them to perform their mission. Our partners also undertake to ensure that your personal data is used only within the defined framework and in compliance with the regulations.
In general, My Luxury Travel keeps your personal data for the time necessary to process your request. We also keep your data for the duration of your relationship with us. Some data may be kept longer for legal reasons and for questions of proof of the presence of a complaint or an unresolved dispute. In this specific case, the necessary data will be converted while the dispute or problems are resolved.
My Luxury Travel, converse your personal data in the EU. However, your data may be transferred outside the EU. Sometimes, it can be transferred to countries where the applicable legislation on the protection of personal data is not the same as the EU. To organize your tailor-made trips, we may transfer your data to airlines, hotels or other tourist providers outside the EU. However, we do everything we can to protect your data.
My Luxury Travel makes every effort to respect the protection of your personal data against any access by unauthorized third parties. Your data is protected by technical and organizational measures which comply with European and French legal and regulatory requirements.
My Luxury Travel has several techniques to protect your data: access control, backup, traceability, premises security, encryption systems, authentication system, fraud detection for your online payment transactions, etc. In addition, our site is regularly audited for our technical security measures in order to guarantee their effectiveness.
In accordance with the regulations concerning the processing of personal data, you have rights as a user.
You have the right to have access to your personal data. Of course, we are required by law to verify your identity before responding to your access request. Therefore, to identify you, we may need to ask you to provide us with more information.
To have access to your data, please contact us on: https://www.myluxurytravel.fr/contactez-nous/. We will respond as soon as possible.
You also have the right to request the correction of your data if they are incorrect and the limitation of their use until they are corrected.
You can request to delete your personal data in the following cases:
However, please note that despite exercising your right to erase your data, you are likely to keep certain personal data when the law requires or authorizes us, when we have a good reason to do so, for the defense of our rights in court or when the exercise of this right violates freedom of expression or information.
You have the right to set guidelines for handling your personal data after your death.
By post to the following address: PALAIS DE LA SCALA, OFFICE 1064, 1 AVENUE HENRY DUNANT MC 98000
Or by phone: 00 377 97 97 47 98
You have the right to lodge a complaint with the CNIL, the supervisory authority in France.
Do you have any questions?