MUCH MORE THAN AN AGENCY!!! IT’S A FAMILY!!! For my second time in the United States, this time I decided to call on this unknown agency to manage everything as I did not have much time to do so. Doubtful and skeptical, I contact Xavier who looks good in his pomp and to my great surprise puts me at ease and above all conveys to me an unwavering confidence in his words, his globe-trotting past, and above all his multiple knowledge. My request is simple but meticulous and detailed on certain points… Combined trip to Los Angeles, Las Vegas, San-Francisco in two weeks. I'm lucky! He has already been there and even lived there, so bankrupt! Having a lot in common and being of the same generation, I let him steer the boat blindly and frankly if I have to go to war it will be my partner without thinking! Responsive, attentive, and above all an outstanding planner! I have no changes to make (price, locations, flight plan, hotel standing) and I confirm without warning. During my trip, I was in direct contact with him in case of problems despite the time difference. He gives his personal time, even on weekends, to respond and find solutions quickly even though he has a busy life with his family and his passions. Without a doubt, I will call on him again without hesitation for my next trip. If the man is like that, I have no doubt about the spirit that reigns within his team which must be as competent as each other. I wish the entire MyLuxuryTravel team continued success! And another big thank you to Xavier who deserves a good bottle from me and above all my friendly recognition.
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